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Spotify Video Not Working? Here’s How to Fix It!

by aftab ahmad
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Spotify Video Player Not Working

Watching a video on Spotify and it just wouldn’t play. You’re not alone! Many Spotify users face this problem. But don’t worry, we’ve got you covered.

In this guide, we’ll show you how to get those videos playing smoothly again.

 Understanding Spotify Video Player Not Working

 Check Video Availability

First things first, make sure the podcast or song you’re trying to watch has a video. Not all of them do. Also, some videos might not be available where you live. That’s right, depending on your country, you might not be able to watch certain videos.

To fix the “Spotify Video Player Not Working” issue, try the following steps:

  • Check Your Internet Connection
  • Update Spotify
  • Clear Cache
  • Restart the App
  • Check Device Compatibility
  • Disable VPN
  • Reinstall Spotify
  • Contact Support

Technical Checks and Settings Adjustments

Internet Connectivity

A slow internet connection might be the problem. Make sure your internet is fast and stable, especially when trying to play Spotify video podcasts. Sometimes, simply moving closer to your Wi-Fi router or using a wired connection can make a big difference.

Spotify App Updates

Apps get updated all the time to fix bugs and add features. Check if your Spotify app is up-to-date. You can do this in the App Store on iOS devices, Google Play on Android, or Spotify’s website for Windows.

Checking and Adjusting Spotify Settings

Check into Spotify’s settings. Make sure you haven’t accidentally turned on any options that could be stopping videos from playing, like a ‘data saver‘ mode.

Spotify Stops After Every Song

Solving Methods

Clearing Spotify Cache

Your Spotify app stores temporary files called “cache” to work faster. Sometimes, these files get messed up and can cause problems. Clearing your cache might help. The steps vary a bit between Android, iOS, and Windows, but you’ll generally find this option in the app’s settings under “Storage.

Spotify Stops After Every Song

Reinstalling Spotify

If nothing else works, try uninstalling and then reinstalling Spotify. This can give the app a fresh start and often fixes many issues.

Audio and Graphics Settings

Believe it or not, your computer’s audio and graphics settings can affect video playback. Make sure your audio device is working properly and that your graphics card drivers are up to date.

VPN Usage

If you’re using a VPN (a tool that changes your internet location), it could be causing issues. Try turning it off. But if you’re in a country that doesn’t allow certain videos, turning a VPN on might help by changing your location to somewhere the video is available.

Advanced Solutions

 Firewall and Security Software

Sometimes, your computer’s firewall or security software can block Spotify’s video feature. Check to make sure Spotify is allowed through your firewall, especially if you’re experiencing a video not working issue.

Device Resets and Updates

When in doubt, turn it off and then back on again. This age-old trick can solve more problems than you’d think, even when videos are not available on Spotify. Also, make sure your device’s operating system is up to date.

Contacting Spotify Support

If you’ve tried everything and videos still won’t play, it might be time to contact Spotify’s support team. They’re there to help.

Preventive Measures and Additional Tips

 Regular Maintenance

To keep Spotify running smoothly, regularly update the app and clear the cache. This can prevent many issues from happening in the first place.

Understanding Content Restrictions

Remember, not all content on Spotify has a video version, and some videos are restricted in certain countries. It’s not always something wrong with your app or device.

Specific Troubleshooting for Different Issues

Black Screen Issue

If you see a black screen instead of your video, try these fixes:

  • Check Your Internet: A slow internet can cause this. Try using a faster connection to improve your experience with Spotify video podcasts.
  • Restart the App: Close Spotify and open it again. This simple step often works wonders.

Lagging and Buffering

Videos that stop and start are annoying. To fix lagging and buffering:

  • Clear Cache: Go to Spotify’s settings and clear your cache. This helps a lot.
  • Update Spotify: Make sure you’re using the latest version of Spotify to ensure that video on Spotify works properly.

Error Messages

Seeing an error message? Here’s what to do:

  • Note the Error Code: Write down any error codes you see. You can look them up on Spotify’s help site for specific advice.
  • Reinstall Spotify: Sometimes, starting fresh is the best solution.

Platform-Specific Troubleshooting

On Mobile (Android & iOS)

  • Check App Permissions: Make sure Spotify has permission to use your device’s storage and network.
  • Data Saver Mode: Turn off any data saver mode, as it can restrict video streaming.

On Desktop/PC

  • Update Your Browser: If you use Spotify on a web browser, make sure it’s up to date.
  • Disable Extensions: Some browser extensions can interfere with Spotify. Try disabling them to see if it helps.

 Troubleshooting for Specific Devices

Common Issues on Android and iPhones

  • Storage Space: Lack of storage space can cause video problems. Try deleting some unused apps or files.
  • Operating System Updates: Make sure your device’s operating system is up to date.

On Windows

  • Graphics Drivers: Outdated graphics drivers can cause video playback issues. Check for driver updates on your computer.

Hardware Considerations

Sometimes, the problem isn’t with Spotify or your internet—it’s with your device itself. If your computer or phone is very old, it might not handle videos well. Consider:

  • Graphics Card: On a computer, an outdated graphics card can cause trouble. Updating or upgrading it might help.
  • RAM: Devices with more RAM (memory) handle video better. If your device struggles with videos, it might be time for an upgrade to enjoy Spotify video podcasts without hassle.


There you have it! By following these steps, you should be able to enjoy Spotify videos without any issues. Did you find a solution that worked for you? Or maybe you have a tip we didn’t mention? Share it in the comments below. Happy watching!



Q: Why is the video not working on Spotify?

There could be various reasons why the video is not working on Spotify, such as issues with your internet connection, outdated app version, cache problems, or even regional restrictions.

Q: How can I fix the Spotify video playback issue?

To fix the Spotify video playback problem, you can try updating your Spotify app, clearing the cache, checking your internet connection, or ensuring that the video is available in your region.

Q: Are video podcasts available on Spotify?

Yes, Spotify offers video podcasts in addition to audio podcasts. You can explore a variety of content that includes both video and audio formats.

Q: Can I watch music videos on Spotify?

While Spotify is primarily known for music streaming, it also offers some music videos. You can search for specific songs or artists to see if there are associated videos available.


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